Fees and Cancellation Policy

How much do appointments cost?

Appointments are 55 minutes long and cost $200 including GST

Initial Assessment Consultations are 80 mins, to give additional time to build understanding of your current situation and relevant background history, as well as identify the areas you would like to focus on in therapy. It also provides an opportunity to begin to get to know each other. Fees for Initial Consultations are $290 including GST.

Brief liaison with family members and other health professionals is included in the standard session fees. However, please note that report writing, and formal or extended liaison (including phone calls) is charged at the hourly therapy rate.

Payment by cash or EFTPOS (only available at Kingsland) is required at the time of session. If payment is to be made via internet banking then this needs to occur within 3 days of the session taking place.

What if I need to cancel an appointment?

When you book an appointment, that time is reserved for you and is not available to others. Therefore please give at least 48 hours when cancelling or rescheduling an appointment. For sessions cancelled with less than 24 hours notice (or non attendance at the session) the full fee will be charged.

Is funding available?

WINZ subsidies may be available.

Some insurance policies may cover a proportion of the session fee / a limited number of sessions. Please check this with your insurance provider.

Kelly is also affiliated with the Medical Protection Society (MPS) fully funded counselling service (for members of MPS). Please contact MPS for more information.